Privacy Policy

Internet Privacy and Cookies Policy

This is the internet privacy policy for www.playbakes.com (“the website”)


This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you via this website.


What information do we collect?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


This data can be viewed by authorised people within PlayBakes in order to process orders, improve the site by monitoring how you use it, gather feedback and information to improve our services. By necessity, this data is also collected by Shopify Inc and Bootstrap Heroes LLC (ReCharge platform) who provide us with the e-commerce solution that allows us to sell our products to you.


How do you get my consent?

When you provide us with personal information to complete a transaction and place an order we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will always ask you directly for your expressed consent (opt-in) and provide you with an opportunity to change your mind.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you or use your information, at anytime, by contacting us at hello@playbakes.com.


Disclosing your information

We may disclose your personal information if we are required by law to do so or if you violate our terms and conditions or any other agreements. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.


Keeping your data secure

Our store is hosted on Shopify Inc and is processed in conjunction with Bootstrap Heroes LLC  (ReCharge platform). They provide us with the online e-commerce platform that allows us to sell our products to you. Both Shopify and ReCharge will store our customers’ data in order to provide the service to us.  To protect your personal information Shopify and ReCharge follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. They store your data on a secure server behind a firewall.


Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.


Personal information transferred from the European Union (EU) to the United States is done so in accordance with the agreed upon framework (the “Privacy Shield Framework”) between the US Department of Commerce and the European Commission. Bootstrap Heroes complies with the EU-U.S. Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. To learn more about the EU-U.S. Privacy Shield framework, and to view the companies certification, please visit https://www.privacyshield.gov/welcome


Payment:

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which personal information will be handled by these providers.


Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Your rights

If you would like to access, amend or delete any personal information we have about you or simply want more information you can contact hello@playbakes.com.