Terms and Conditions

This page explains the terms and conditions of use of www.playbakes.com (this website). By using this website you are agreeing to these terms.

Who we are

This website is operated by PlayBakes Ltd and will be referred to as “we”, “us” and “our” from now on.  Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Using this website

By accessing or using any part of our website, you agree to these terms and conditions. We reserve the right to change or remove content on our website at any time without notice. This includes updating any part of these terms, without notice, directly on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

You agree to use this website only for lawful purposes. You are prohibited from using our website or its content to collect or track the personal information of others. You must not transmit any worms or viruses or any code of a destructive nature or interfere with or circumvent the security features of the website.

We’ll report any unlawful use, attacks or attempts to gain unauthorised access to this website to the relevant law enforcement authorities and share information about you with them.

You may not use our products or content for unauthorized purpose or violate any copyright laws. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website or products, without express written permission by us.

General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that information you provide (excluding credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Our products and prices

We reserve the right to change the prices of our products, without notice, at the sole discretion of us. We may limit the quantities of any product that we offer or discontinue any product at any time.  We reserve the right, but are not obligated, to limit the sales of our products to any person or geographic region. We may exercise this right on a case-by-case basis.

We shall not be liable to you or to any third-party for any modification, price change or discontinuance of our products.

Accuracy of billing and account information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Links from this website

Content on this website may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party sites. We are not liable for any harm or damages related to the use of third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User comments and submissions

If you send comments to us via submissions online, by email, by postal mail, or otherwise, you agree that we may, copy, publish, distribute, translate and otherwise use any comments that you forward to us.  

You agree that your comments will not contain libelous or otherwise unlawful, abusive material, or contain any computer virus or other malware that could in any way affect the operation of our website service. We will remove content that we determine, in our sole discretion, to be unlawful or offensive.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you.

Personal information

Your submission of personal information through the store is governed by our Privacy Policy.


While we make every effort to keep this website up to date, we don’t provide any guarantees, conditions or warranties that the information will be:

  • current
  • secure
  • accurate
  • complete
  • free from bugs or viruses

We’re not liable for any loss or damage that may come from using this website.

Occasionally there may be information on our site that contains typographical errors or inaccuracies that may relate to product descriptions, pricing, promotions, offers, delivery times and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

No specified update or refresh date applied on the website, should be taken to indicate that all information on the website has been modified or updated.

We’re not liable for any loss or damage that may come from using this website. This includes any direct, indirect  or consequential losses of any kind. This includes (but isn’t limited to) lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of our website service or any products procured using the service or for any other claim related in any way to your use of the website or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the website service, even if advised of their possibility.


Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of our website (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to these terms and conditions

Please check these terms and conditions regularly. We can update them at any time without notice. You’ll agree to any changes if you continue to use this website after the terms and conditions have been updated

Contact us

Questions about the terms and conditions should be sent to us at hello@playbakes.com.